01How to Request Account Deletion
In-App (Recommended)
Open MindBattle → Profile → Account Settings → scroll to the bottom → tap Delete Account. Follow the confirmation prompts.
Via Email
Send an email to support@mind-battle.com from your registered email address with the subject "Account Deletion Request" and your username. We will process your request within 7 business days.
02What Happens After You Request Deletion
Immediate Deactivation
Your account is deactivated immediately. You will be logged out and your profile will not appear on leaderboards.
30-Day Grace Period
You have 30 days to cancel the deletion by contacting support@mind-battle.com. After 30 days, deletion is permanent and irreversible.
Permanent Deletion
After the grace period, all personal data listed below is permanently deleted from our systems.
03What Gets Deleted vs Retained
| Data | Action | Reason |
|---|---|---|
| Email address | Deleted | Personal data |
| Username and display name | Deleted | Personal data |
| Profile photo | Deleted | Personal data |
| XP balance and battle history | Deleted | Game data |
| Cash Coin balance | Deleted | Forfeited on account deletion |
| Referral data | Deleted | Personal data |
| Login credentials | Deleted | Authentication data |
| Transaction records | Retained 5 years | Legal and financial compliance |
| Withdrawal records | Retained 5 years | Financial compliance and dispute resolution |
| KYC verification records | Retained 5 years | Regulatory compliance |
| Fraud and penalty records | Retained permanently | Prevention of re-registration by bad actors |
04Important Notes
- Any pending withdrawal request must be resolved before deletion is finalised
- Cash Coin balances are forfeited and cannot be paid out after deletion is initiated
- If your account was deleted due to a Terms violation or fraud, reinstatement is not possible
05Contact
MindBattle is operated by Cognira LLC, Wyoming, USA. For deletion requests or questions, contact support@mind-battle.com.